12play supports a wide range of popular payment methods in Malaysia — from FPX online banking and digital wallets to credit cards. All transactions are protected by 256-bit SSL encryption for your absolute security.
Choose the option most convenient for you — all fast and secure
Use your bank account such as Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Public Bank and many more to deposit directly into your 12play account.
Most PopularDeposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and other digital wallets popular among Malaysian users.
Fast & EasyDeposit using your Visa or Mastercard with ease. Transactions are fully protected by the 3D Secure system to safeguard your financial data.
Visa / MastercardDeposit using Bitcoin (BTC), Ethereum (ETH), USDT and other cryptocurrencies. Ideal for players who prioritise privacy and decentralised transactions.
BTC / ETH / USDTMaxis, Celcom, Digi, and U Mobile users can deposit using prepaid phone credit — a convenient option that requires no bank account.
Maxis / Celcom / DigiMake a standard bank transfer (IBG / IBFT) directly to the 12play account. Ideal for large deposits that require a more formal transaction record.
IBG / IBFTScan the DuitNow QR code directly from your mobile banking app. The fastest and most user-friendly way to deposit without having to type in an account number.
DuitNowDeposit manually via ATM or directly at a bank counter. The best option for players who are less comfortable with fully online transactions.
Manual
A simple process you can complete in under 5 minutes
If you don't have an account yet, registering for free at 12play only requires a few basic details. The registration process takes less than 2 minutes. Existing members can log in to their account directly.
After logging in, click the "Deposit" menu at the top of the page or inside your account dashboard. You'll be taken to the deposit page with all available payment options.
Choose the deposit method that suits you best — FPX, e-wallet, credit card, crypto, or others. Each method is listed with its minimum and maximum limits and estimated processing time.
Enter the amount you wish to deposit or select from the preset amounts provided. Make sure the amount meets the minimum and maximum limits set for your chosen method.
Review your deposit details, then click "Confirm". You'll be redirected to a secure payment portal to complete the transaction using your chosen method.
Once your payment is confirmed, credits are automatically added to your 12play account — typically within seconds to 3 minutes for instant methods. You're all set to play!
If you've tried other platforms and found the deposit process tedious, you'll immediately notice how different the experience is at 12play. We designed our deposit system with the real needs of Malaysian players in mind — including easy smartphone access, support for popular local payment methods, and a process that doesn't require you to go through multiple frustrating verification layers.
All deposit transactions at 12play is protected by the same 256-bit SSL encryption technology used by the world's leading banks. This means every cent you send is completely secure from start to finish. Your financial information will never be stored in any form accessible to unauthorised parties.
One thing that sets 12play compared to other platforms is a bonus programme directly tied to your deposits. Your first deposit qualifies for a welcome bonus of up to 150%, meaning a deposit of RM200 can give you RM500 to play with. This represents exceptional value for every ringgit you invest.
For existing members, every deposit can be linked to a variety of active promotions such as weekly reload bonuses, daily cashback and seasonal special offers. All of these can be activated directly from the deposit page before you confirm your transaction. So always check the list of active promotions each time before making a deposit so you don't miss out on any bonus waiting for you.
Every payment method at 12play have different minimum and maximum limits. Generally, the minimum deposit starts from RM10 for methods such as FPX and e-wallets, while the daily maximum for standard accounts is RM50,000. For high-tier VIP members, the daily limit can be increased upon request through your personal account manager.
If you wish to make a larger deposit or require special arrangements, our customer support team 12play is available to assist you 24 hours a day via live chat. We understand that every player has different needs, and we strive to meet them as best we can.
Over 80% of players 12play in Malaysia make deposits using their smartphones. That is why we ensure the entire deposit process is fully optimised for mobile screens. From the payment method selection page all the way to transaction confirmation, every step is designed for easy one-thumb navigation on a small screen.
Methods like DuitNow QR and e-wallets such as Touch 'n Go and GrabPay are ideal for mobile users since you don't need to log in to any banking website — just a few taps on an app already installed on your phone. The entire process takes less than 30 seconds from start to finish.
Although such occurrences are extremely rare at 12play, our system is equipped with an automatic monitoring mechanism that detects and resolves any pending deposit issues. If your credit does not arrive within the expected timeframe, our 24/7 customer support team will assist you promptly — typically within 10 to 15 minutes of contacting us via live chat.
To speed up the resolution process, please keep proof of payment such as a screenshot of your receipt or your transaction reference number. This information allows our team to verify and credit your deposit more quickly without the need for lengthy verification procedures.
All deposits at 12play are protected by 256-bit SSL encryption. Your card data and banking information are never stored on our servers.
The 12play deposit system operates 24 hours a day, 7 days a week, including public holidays and festive seasons.
Don't forget to select a bonus promotion before confirming your deposit. A 150% welcome bonus awaits new members!
Bank-grade security standards for every transaction
Using the same standard as international banking institutions, all data transmitted during the deposit process is fully protected by 256-bit SSL encryption.
12play supports two-factor authentication for an extra layer of security. Enable 2FA in your account settings to protect every deposit transaction.
Your credit card number, bank account details, and payment information are never stored in the 12play system. Every transaction is processed through a certified payment gateway.
12play's automated monitoring system tracks every transaction in real time to detect any suspicious activity and protect your account.
12play operates under a recognised international licence. All financial activities including deposits and withdrawals are subject to strict regulation to protect the interests of players.
Pick the best method based on your speed and needs
| Method | Time | Min (RM) | Fee |
|---|---|---|---|
| FPX | Instant | 10 | None |
| e-Wallet | Instant | 10 | None |
| DuitNow QR | Instant | 10 | None |
| Credit Card | Instant | 20 | None |
| Prepaid Telco | Instant | 10 | None |
| Crypto | 5–15 minutes | 50 | Network |
| IBG/IBFT | 15–30 minutes | 50 | None |
| ATM / Counter | 30–60 minutes | 30 | None |
Answers to the most frequently asked questions by our players
Create a free account, choose the deposit method that suits you best and claim your 150% welcome bonus for the best start with 12play.